play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3048779976
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login access.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection for a strong signal. If you still don't receive an OTP after some time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active mobile number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app to ensure a smooth and updated experience. You should then be able to log in and start playing successfully.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows for a minimum withdrawal of Rs. 100, a higher threshold compared to other apps. Withdrawal is only possible for earnings from gaming, with bonus funds being non-withdrawable. This means users can only withdraw money earned from gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw the money earned from playing games using the bonus amount. This means you can redeem your winnings, but not the initial bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
We prioritize your convenience and security by offering various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our user-friendly platform is fully compatible with mobile devices, ensuring a seamless experience whether you're at home or on-the-go. In addition to our secure and convenient services, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have. Our team is always ready to provide guidance and support to help you make the most of our platform. With our cutting-edge technology and commitment to customer satisfaction, we strive to provide a hassle-free and enjoyable experience for all our users. Whether you're a seasoned pro or new to our platform, we're here to help you navigate any challenges and ensure your online transactions are smooth and successful.
Our commitment to exceptional customer service ensures that you have access to dedicated support 24 hours a day, 7 days a week. Our team is always ready to assist with any questions or concerns you may have, providing a seamless and stress-free experience. By joining play exchange today, you'll also gain access to an array of generous bonuses, loyalty programs, and promotional offers designed to maximize your entertainment and potential winnings. From welcome packages to exclusive rewards for regular players, we've crafted a range of incentives to keep you engaged and motivated. Whether you're a seasoned gambler or just starting out, our online casino is the perfect destination for an unforgettable adventure. With a vast selection of games, thrilling jackpots, and a user-friendly interface, you'll be spoiled for choice. So why wait? Start your journey today and discover why play exchange is the ultimate online gaming destination.